Stokenchurch Medical Centre

Please click here for the Government’s advice regarding the use of Ibuprofen and Coronavirus (Covid-19)

Dear Patient

As you will have seen from the extensive coverage in the media the NHS is currently going through an unprecedented and ever increasing level of demand on its services.

As you know there is currently no vaccine to prevent Coronavirus. The best way to prevent infection is to avoid being exposed to the virus.

To this end the NHS has asked GP Practices to stop seeing patients face to face wherever possible in order to limit the spread of Coronavirus and reduce your risk of infection. 

We always strive to give the best possible service and to ensure that we can continue to do so we have implemented a new way of working.

The surgery doors are now locked at all times, access is only given to patients who are called to the surgery by us.

We will be using telephone and video consultations where possible until further notice. All other contacts will be triaged by telephone and only seen face to face if necessary. Please only call the surgery for essential requests so that we can keep the lines free.

We have suspended all on-line bookings for appointments. Collections from our Dispensary will be made via the Dispensary window located at the side of the building (behind the bike shed facing the A40).

Appointments such as blood tests and dressings that cannot be dealt with by telephone will only be booked if they have been requested by a doctor or nurse. Please DO NOT come to the surgery for any reason if you have a temperature, a persistent cough or flu-like symptoms. In these cases there is excellent advice available on the NHS 111 website.

We will also be cancelling or postponing some routine appointments and services.

We ask patients to request prescriptions at the normal time, NOT early and NOT requesting extra amounts as this not only increases the pressure on our GP’s it will also lead to drugs being unavailable from our suppliers.

As well as protecting our patients we must also ensure that our staff, GPs, nurses and the rest of our team can stay healthy so that we can continue to look after you through these challenging times.

Please think first before you call us and remember you can seek the advice you need from other NHS services such as NHS 111 online or in some cases a pharmacist.

We would like to thank you for your patience, understanding and cooperation at this unprecedented time.

For information on the Coronavirus (COVID-19) outbreak please go to the NHS UK page or the information on Gov.uk