Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday)

  • use our appointment request form, Monday to Friday 7am to 12pm unless clinical capacity is reached beforehand at which point the service will be closed. We will respond by the end of the next working day

If you cannot use the online form above you can:

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Routine appointments

To request a routine appointment in the next 7 days

  • use our appointment request form, Monday to Friday 7am to 12pm unless clinical capacity is reached beforehand at which point the service will be closed. We will respond by the end of the next working day

If you cannot use the online form above you can:

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Pharmacy First

Patients can now walk into a local participating pharmacy and for certain ailments the pharmacist will be able to prescribe medication, where needed, rather than referring you back to the GP for a prescription. Not only will this help ease pressure on General Practice, it also benefits the patient as you will be seen, prescribed & dispensed your medication at the same location.

Find out more about Pharmacy First

Your appointment

However you choose to contact us we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email.

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

To cancel your appointment:

  • phone us on 01494 256073, Monday to Friday, when we are open
  • reply CANCEL to your appointment reminder text message
  • fill in an online form available Monday to Friday 7am to 12pm unless clinical capacity is reached beforehand at which point the service will be closed
  • visit the surgery and speak with a receptionist, Monday to Friday, when we are open

At the surgery we offer some appointments outside of normal surgery hours...

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
  • If you need an interpreter.
  • If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need. To request a home visit, it’s helpful if you phone the practice as soon after 8.45am as possible on 01494 256073.

Date published: 11th September, 2023
Date last updated: 6th March, 2024